Jeyflex Pharmacovigilance Services Across Africa

Is Your Pharmacovigilance System Ready for Its Next Inspection?

Adverse event backlogs, QPPV gaps, and missed PSUR deadlines put your products and your market access at risk. Jeyflex manages the full pharmacovigilance lifecycle for pharmaceutical companies across East Africa, so your compliance never becomes a liability.

Book a free Pharmacovigilance Consultation

The Real Cost of Getting PV Wrong

Pharmacovigilance failures rarely announce themselves until it’s too late, a missed signal, a late PSUR, an inspection finding that could have been caught months earlier. If any of this sounds familiar, you are not alone:

Your QPPV role has been vacant, understaffed, or stretched too thin across markets
Adverse event case processing is falling behind, creating regulatory exposure
You are unsure whether your PSMF would withstand an NMRA audit today
Signal detection is reactive rather than proactive, leaving risks unmanaged for too long
You need local PV representation in an African market, but have no presence there

Jeyflex exists to close exactly these gaps with hands-on, practitioner-led pharmacovigilance support across Kenya, Uganda, Tanzania, Rwanda, and Ethiopia.

Medical device vigilance, as known as materiovigilance, is the collection, assessment, reporting and identification of trends in incidents resulting from the use of medical devices.

Why Pharmaceutical Companies Choose Jeyflex

Pan-African Coverage – One PV partner managing your safety obligations across five East African markets, instead of juggling five separate local contacts

ISO 9001:2015 Certified – Our quality management systems are independently certified, so your PSMF and case files are always audit-ready

Full Lifecycle Expertise – From QPPV provision to signal management to PSUR authoring, we cover the complete PV lifecycle under one roof

Practitioner-Led, Not Just Theoretical – Our team has processed live cases and sat through real NMRA inspections, this is hands-on experience, not just policy knowledge

Explore Our Pharmacovigilance Services

Each category below links to a dedicated service page with full details on scope, deliverables, and how Jeyflex’s approach addresses that specific compliance need.

1. Phamacovigilance Regulatory Compliance Services

Stay continuously compliant with global and African PV regulations — without scrambling before every audit.

2. Risk Management and Signal Detection

Catch safety signals before they become regulatory findings.

3. Medical Information Management

Efficiently managing medical information queries and ensuring effective communication, our Medical Information Management services include:

4. Quality Assurance and Audits

Ensuring the highest quality standards for your pharmacovigilance systems, our Quality Assurance and Audits services cover:

Pharmacovigilance Quality system

5. Training and Consultancy Services

Equipping your team with the necessary knowledge and skills, our Training and Consultancy Services encompass:

Comprehensive Pharmacovigilance Services

Explore our range of pharmacovigilance services tailored to every phase of your product’s life cycle:

Pharmacovigilance Services by Life Cycle: Covering every phase from product development to post-market surveillance.
QPPV Services: Entrust your pharmacovigilance responsibilities to our Qualified Persons for Pharmacovigilance (QPPVs) for seamless compliance and oversight.
LPPV & Local Safety Officer: Ensure vigilant oversight of product safety at a local level with our dedicated LPPV and Local Safety Officer services.
Literature Monitoring: Stay updated with the latest information through our comprehensive literature monitoring services.
Signal Detection and Management: Proactively manage potential safety signals with our advanced tools and methodologies.
PSMF Management: Streamline your pharmacovigilance operations with our expertly managed Pharmacovigilance System Master File (PSMF) services.
RMP Management: Strategically design and implement Risk Management Plans to mitigate potential risks effectively.
Safety Database Management: Ensure efficient management of safety databases with our comprehensive management services.
Auditing & Quality Assurance: Benefit from our robust auditing and quality assurance processes, ensuring compliance with global standards.
Pharmacovigilance Training: Equip your team with the necessary knowledge and skills through our customized training programs.
Medical Devices and In-Vitro Diagnostics Vigilance: Ensure the safety and compliance of your medical devices with our vigilant post-market surveillance services.

[email protected]

+254 (0) 798 725 500

Partner with Our Pharmacovigilance Experts

Our highly trained team of experts is ready to provide guidance and support for your robust pharmacovigilance activities. From employee training to safety data exchange agreement authoring, our consultancy services cover all areas crucial to effective pharmacovigilance management.

Need Advice and Support for Your Pharmacovigilance System?

Speak with our Pharmacovigilance Consultancy team today for comprehensive guidance and support tailored to your organization’s specific needs.

Contact Us Today

Ready to take the next step in ensuring the safety and efficacy of your pharmaceutical products? Contact us today to discuss how our pharmacovigilance services can benefit your business.

Spotlight on African Markets

Pharmacovigilance is central to patient safety. At Jeyflex Consultants, we deliver end-to-end safety solutions that support effective adverse event reporting, regulatory compliance, and risk management across the dynamic African healthcare landscape.

Kenya

Full PV operations under PPB requirements, safety data management, PSURs, and ongoing regulatory liaison.

Learn more about Kenya →

Ethiopia

PV system setup, local safety reporting, and compliance training aligned with EFDA’s growing regulatory framework.

Learn more about Ethiopia →

Uganda

Case management, signal tracking, and PSUR submissions that meet NDA standards.

Learn more about Uganda →

Tanzania

Safety reporting, audits, and risk-management compliance under TMDA expectations.

Learn more about Tanzania →

Rwanda

We deliver complete pharmacovigilance support in Rwanda, including case intake, safety monitoring, and compliance with RFDA regulations.

Learn more about Rwanda →

Interested In Our Pharmacovigilance Services?

Fill the form below and we’ll get back to you as soon as possible. Please provide as many details as necessary to help us serve you better. Thank you for considering working with us.

FAQs About Jeyflex Pharma Compliance

Frequently Asked Questions About Jeyflex Pharma Compliance

A Qualified Person for Pharmacovigilance (QPPV) is the individual legally responsible for overseeing a company’s pharmacovigilance system in a given market — including case processing, signal management, and regulatory reporting. Jeyflex provides QPPV and Local QPPV services across East Africa.

Yes, outsourcing PV to a specialised, ISO-certified provider like Jeyflex is a widely accepted and compliant model used by pharmaceutical companies globally, provided the provider has documented SOPs, a robust PSMF, and audit-ready systems, all of which Jeyflex maintains.

Yes. One of Jeyflex’s core strengths is managing unified PV portfolios across Kenya, Uganda, Tanzania, Rwanda, and Ethiopia from a single point of contact simplifying reporting and reducing the overhead of coordinating multiple local vendors.

Onboarding timelines depend on the size of your existing case backlog and the maturity of your current PSMF, but Jeyflex typically begins with a system audit to identify priority gaps, followed by a phased handover to ensure no compliance gaps during the transition.